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Services

A broader capability set. Still completely tailored.

Cornerstone’s foundation — managed IT, consulting, security, support, cloud, and hardware — expanded with modern cybersecurity depth, hybrid cloud operations, AI enablement, compliance, and business continuity. Every engagement is designed for your environment.

Managed IT· Consulting· Cybersecurity· Cloud· AI· Compliance· Continuity· Support

Core Operations

Managed IT

When technology fails, businesses fail. Managed IT outsourcing puts a skilled team on the job — monitoring, maintaining, and mitigating issues before they become outages.

We consolidate day-to-day IT needs into one accountable partnership: proactive care, patch discipline, and support that feels like an extension of your team.

Proactive monitoring

Continuous visibility into systems, networks, and critical services so issues are identified in advance.

Patch & maintenance

Updates, patches, and upgrades kept current — no deferred maintenance backlog that invites risk.

Vendor consolidation

One coordinated team across cybersecurity, cloud, and networking instead of a maze of tickets.

Remote workforce enablement

Secure access, device readiness, and tools that keep distributed teams productive.

Core Strategy

IT Consulting

We won’t recommend new purchases until we’re confident the tool is what your company actually needs. Technology is secondary to business operations — our recommendations are strategic and deliberate.

From architecture reviews to modernization roadmaps, you get clear guidance grounded in how you work today and where you’re headed.

Environment assessment

Scalability, reliability, and security evaluated with personalized recommendations.

Strategic roadmaps

Annual and multi-year plans spanning infrastructure, cloud, security, and governance.

Virtual CIO / CISO guidance

Executive-level technology leadership without building a full C-suite IT bench overnight.

Legacy modernization

Update aging systems carefully so growth and resilience improve without chaos.

Core Expanded

IT Security & Cybersecurity

When was the last time you tried to compromise your own network? No organization is invulnerable. We take a proactive approach — security designed into every solution, from Wi‑Fi to servers supporting a remote workforce.

Beyond foundational security, we deliver layered managed defenses: detection and response, attack-surface management, user protection, and advisory support so you can prioritize the business with confidence.

Risk & vulnerability assessment

Complete reviews with recommendations for hardware, software, and operations.

Threat detection & response

Monitoring, investigation, containment, and remediation when incidents occur.

Endpoint & email security

EDR-class protection, anti-phishing controls, and DNS filtering at the user layer.

Identity & access

Network access control, secure VPN, and identity hygiene for hybrid work.

Awareness training

Practical education on phishing, ransomware, and social engineering.

Incident readiness

Response planning and prioritized support so recovery is faster and calmer.

Core Expanded

Cloud Computing & Microsoft 365

Flexibility, security, continuity. If you aren’t harnessing the cloud thoughtfully, you may be taking unnecessary risk. We design hybrid and public cloud approaches that fit goals and budget — not trend chasing.

From secure off-site data protection to Microsoft 365 collaboration, SharePoint, Teams, and managed Azure workloads, we keep environments current, cost-aware, and ready for remote work.

Hybrid & public cloud design

Architecture that balances performance, security, and spend across platforms.

Managed Microsoft 365

Collaboration and productivity platforms configured for your policies and users.

Identity & access setup

Authentication, access levels, and secure remote instances done correctly.

Cost & rightsizing reviews

Ongoing usage reviews so cloud spend stays aligned with real demand.

Cloud security controls

Hardened configurations and monitoring integrated with your broader security program.

Migration support

Careful moves from on-prem or aging platforms with minimal downtime.

Expanded Innovation

AI & Intelligent Automation

AI only helps when use cases are clear, data is trustworthy, and people adopt it responsibly. We take a consultative crawl–walk–run approach: quick wins first, governance as you scale, and measurement before bigger bets.

From automating repetitive work to knowledge assistants built on your own documents, we help you capture ROI without losing control of security, privacy, or brand voice.

Use-case discovery

Identify routine, measurable processes where AI creates intuitive impact.

Process automation

Natural-language workflows that free teams from low-value repetitive tasks.

Knowledge resources

FAQs, chatbots, and knowledge bases grounded in your case notes and docs.

Governance & policy

Output standards, privacy controls, bias awareness, and user training.

Prompt & adoption training

Practical enablement so teams use AI confidently and consistently.

Value checkpoints

Pause points to compare results against goals before scaling further.

Expanded Risk

Compliance & Regulatory Readiness

Meeting regulatory expectations should strengthen operations — not freeze them. We help mid-market and regulated organizations embed compliance into daily IT practice with clear controls, documentation, and automation where it helps.

Frameworks we commonly support include healthcare (HIPAA), financial obligations, privacy regimes such as GDPR where applicable, and security control baselines aligned with industry expectations. This is not legal advice — we partner with your counsel and compliance leaders.

Gap assessments

Map current posture against target frameworks and prioritize remediations.

Control implementation

Security, data protection, and process controls that auditors and insurers respect.

Business continuity planning

Documented recovery strategies that support both resilience and compliance.

Email encryption & archiving

Message protection and retention patterns suited to regulated communication.

Ongoing monitoring

Treat compliance as continuous practice, not a once-a-year scramble.

Reporting support

Evidence and reporting that reduce friction with stakeholders and regulators.

Core Resilience

Disaster Recovery, Continuity & Hardware

Much like preparing for storms, your IT disaster recovery plan is essential for business continuity. Cloud-based backups and multi-location protection minimize downtime when cyber events, hardware failure, or outages strike.

On the hardware side, we manage procurement and assets strategically — maximum value from what you have, secure configurations, and nothing sold that you don’t need.

Backup & off-site protection

Secure, multi-location data protection so recovery isn’t a hope — it’s a plan.

Disaster Recovery as a Service

Faster recovery of critical systems after disruption, with clear priorities.

Hardware asset management

Visibility into devices, lifecycles, and spend with less operational hassle.

Procurement guidance

End-to-end evaluation and purchase support customized to real needs.

Secure device baselines

Hardware configurations optimized for security from the endpoint up.

Network reliability

Design that reduces downtime and maintenance cost over time.

Core People

Technical Support

Respond to problems quickly with on-call technical support. Users stay productive; leadership stays informed. We combine help-desk responsiveness with the context of a team that already understands your environment.

Benefits clients value most: lower need for full-time specialist hires, defense against current threats, fast response, and issues caught before they escalate.

24/7 technical support

On-call coverage when problems can’t wait for business hours.

Tiered escalation

Straightforward path from user issue to deep expertise without finger-pointing.

Hypercare onboarding

Extra attention during transitions so new systems and people land smoothly.

Clear communication

Status, expectations, and resolution in plain language — not ticket black holes.

Not sure which service fits?

Start with a conversation. We’ll map your priorities and only recommend what earns its place.

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